My Cart
You have no items in your shopping cart.
Recently Viewed Products
Save up to 70%We are selling off the floor samples of our Oarsman chronographs.
Read about Cadence's legendary service: "Wow now that is legendary service! I am in the restaurant business and I can really appreciate this type of service! From the moment I spoke to the gentlemen on the phone to this you guys are exceptional. Thank you and Happy Holidays." -- Joe Gartland, Not Your Average Joe's restaurant.
|
Philadelphia's Boathouse Row by night.
The Cadence Watch company designs, makes, and sells performance and lifestyle watches.
Our company’s home is Philadelphia. We are located a mile from the historic Boathouse Row, in a renovated factory building from Philadelphia’s industrial age. And, we are proud to be part of a movement that is helping Philadelphia become a post-industrial powerhouse reminiscent of our capital and industrial roots.
For more information please click on one of the links below:
Shipping information
Domestic (within USA): Order before noon for same day shipping. US orders placed before noon Easter Standard time will ship the same day.
- USPS Priority Mail. Shipping for one watch typically costs $5.80. You receive your order in 2-3 business days.
- USPS Express Mail. Shipping for one watch typically costs $19.95; If you place your order before noon EST on a workday, you will get your order by noon the next business day.
International: International orders typically ship within one business day of your order.
- First Class parcel post. Shipping for one watch costs around $10; Delivery time is anywhere from 6-10 days.
- Global Priority. Shipping for one watch costs around $20; Delivery time from 5 to 10 business days.
Warranty and returns
Digital watches — the VoX and Wrist Rocket series.
30-day satisfaction guarantee
You can return your digital watch within 30-days from purchase date for a full refund including shipping costs. You are responsible for shipping costs to us, but you do not need to include the original packaging with your return.
1 year limited warranty
If your digital watch is defective in material or workmanship, you can return your watch within 1 year of the purchase date. We will repair or replace the watch at our discretion, free of repair charges. A $5.75 return shipping and handling fee will apply to all warranty service. The warranty does not cover:
- damage resulting from improper handling, lack of care, accidents or normal wear and tear
- indirect or consequential damage resulting from the defects or inaccuracy or inoperativeness of the watch
This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other
factors not due to defects in material or workmanship.
5 year limited warranty
If your analog watch is defective in material or workmanship, you can return your watch within 5 years of the purchase date. We will repair or replace the watch at our discretion, free of repair charges. A $5.75 return shipping and handling fee will apply to all warranty service.
The warranty does not cover:
- damage resulting from improper handling, lack of care, accidents or normal wear and tear
- indirect or consequential damage resulting from the defects or inaccuracy or inoperativeness of the watch
This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other
factors not due to defects in material or workmanship.
To make a warranty claim please email warranty@cadencewatch.com. We will email you a form and shipping instruction. Thank you.
Privacy Policy
We know doing business requires trust and we want you to trust us. Therefore, we wish to be totally upfront with you regarding the information we collect about you and how we will keep it safe.
- When you visit our website, your computer sends non-identifying information to our server so that it knows how to serve you (for example, it will tell us what variety of web browser you use, what page you want to view, and what language you prefer your web pages to be written in). We make absolutely no attempt to link this data to you personally, but use aggregate numbers (for example, "25% of our visits last month were from people using Macs") to optimize our operations.
- When you send us an email, we take note of your email address for the purpose of replying to that email, if what you have to say requires a reply (for example, if you need your registration key resent we will send it via email, or if you compliment us on our software we will send you a thank-you note).
- We don't spam. You can give your email address to us for various purposes, for example to sign up for our newsletter or to buy a product. We won't sell or disclose your email address under any circumstances. You can ask us to stop sending you email at any time.
- When you purchase from us, your billing information (credit card number, etc.) are handled Paypal. These are large, trustworthy companies which have invested literally millions of dollars in making sure that your information is safe with them. They will not share your billing information with us. We receive and record information about your purchase that if you need customer support later we can confirm you are a customer. We promise to keep this information strictly confidential. And we don’t store any credit card information.
- We receive reports from our advertising partners (Google, Yahoo, etc) about how many people click on our advertisements, and how many of these people eventually go on to purchase a product. We don't tie these numbers to any customers in particular, but rather use them to improve our advertising campaigns.
- We track which web pages are of most interest to our best customers. For example, we can tell whether most people who go on to buy are coming from. We make no attempt to discern this about any particular visitor or customer.
Press coverage
YRB. May 21, 2010
The Source. April 26, 2010
CrunchGear. April 16, 2010
Make blog. April 12, 2010
Treehugger. March 30, 2010
Just a guy thing. March 16, 2010
Fashionably Geek. March 9, 2010
Cool Material. March 9, 2010
CoolestGadgets. March 8, 2010
Svpply. March 4, 2010
Beautiful Life. March 4, 2010
Wrist Watch Review. March 3, 2010
CrunchGear. March 2, 2010
Thrillist. March 3, 2010
Limited Hype. February 24, 2010
Geekadelphia. February 23, 2010
Technabob. February 22, 2010
Watchshock. February 19, 2010.
Yanko Design. February 19, 2010
MocoLoco. February 8, 2010
Technically Philly. November 4, 2009.
Shop Talk: Community leader focuses on Cadence Rowing performance wristwatch business
aBlogtoRead.com. October 5, 2009.
Cadence Oarsman Watch Review
besportier. August 27, 2009.
Rowing Watches - Cadence Oarsman Remus "Swift Oarsman" Watch
Rowing News. April, 2009.
